The process for claiming a reward varies depending on the specific promo you have claimed and the type of reward you have received.
To check your available rewards, log in and select the link here.
Spins
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Log in to your account, navigate to Casino and select the Account Menu
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Select My Offers.
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Select Claim on the Free Spin reward.
Alternatively, you can:
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Log in to bet365 Casino via the app or website.
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Open one of the eligible slots and select Accept on the pop-up message.
Bonus Bets
To claim your Bonus Bets, you can:
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Log in to your account, navigate to the Rewards Hub
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Scroll down Promos
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Select Opt In on the Bonus Bets reward
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This will now appear in your Active Rewards ready for you to use.
Important Tip
Bonus Bets have a seven-day expiry date once credited. Any unused Bonus Bets are deducted from your balance after this time.
For selected promos, once you have fulfilled the requirements and the reward has been credited to your account, you can claim your reward in My Offers.
Promo Expiry
All promos and rewards have an individual expiry date, ensure that you review the full Terms and Conditions associated with the promo for more details.
